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Prior to Hair Install
Prior to your first installation, it is important to wash your hair. You will be able to detect any issues such as shedding or matting at this time.
General Hair Brushing Guide
Use a wide tooth comb or paddle brush to gently brush your hair to remove any tangling. When brushing the hair, always start at the bottom and work your way to the top. Brush in small sections of the hair and be careful not to pull on the hair.
Washing
Wash the hair with running lukewarm water and a deep cleansing shampoo. Use paraben-free shampoo and rinse thoroughly.
When using conditioner, allow the conditioner to stay on for at least 15 minutes for best results. Use moisturizing conditioners that are designed for dry hair, rinse thoroughly with cool water.
Drying
Gently pat the hair dry with a towel. Do not rub the hair with the towel to dry and avoid using heated appliances such as heated blow dryers. Allow the hair to air-dry for best results. Do not sleep with wet hair as it can cause severe tangling.

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The processing time of all orders is 2-5 days, and most orders are shipped on the same day.

Expedited Shipping

- USA Area: Delivery time for 5-7 days
- Other Areas: Delivery time for 7-10 days.

Standard Shipping: International delivery time for 10-15 working days.

* Processing time is not included within the delivery time.
* Please confirm your receiving address before placing an order. Otherwise, additional costs would incur when changing.
* We can’t deliver the orders to a military address. (APO, FPO)

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